Our hope is you are completely satisfied with your purchase.
Please choose your items carefully and email us with any questions prior to purchasing. Due to the delicate nature of the items, we do not offer refunds or exchanges at this time.
If you receive the incorrect product or if your product arrives with damages not due to shipping or handling, please email us: info@madeleinefig.com.
If the item's damage is not due to shipping, please notify us within 24 hours of item receipt and we will repair or replace as needed. Items must not be worn, altered, or washed, and must be free of stains, pet hair, floor debris, pin marks, must have all tags attached and be in its original packaging. After 24 hours of receipt, any damages to the item will be the responsibility of the buyer.
Ship your return using your preferred trackable and insured shipping method, and please keep record of tracking and carrier information.
